Cokin USA 1-year Limited Warranty

All Cokin products are manufactured to precise standards and have been subject to stringent quality control inspections throughout the manufacturing process. They are warranted to be free from defects in material and craftsmanship. Cokin product carry a one-year limited warranty. Should a product require warranty service, we will, free of charge, repair to factory prescribed standards or replace, at our option, any part of the product which to our examination indicates to be defective in materials or craftsmanship.

Our warranty only applies to products originally distributed in the United States by Kenko Tokina USA, Inc. (dba. Cokin USA) AND purchased from an authorized dealer in the USA. The customer is responsible for all shipping charges to Kenko Tokina USA including warranty service.

Please note that our warranty does not cover damage caused by misuse, accident or careless handling; water, fungus or other foreign substance(s); or tampering, repair or attempt to repair by unauthorized repair facility or individual.

Cokin does not require customers to register their purchase. Please retain a copy of the original sales receipt to provide proof-of-purchase and submit a copy when requesting warranty repair service.

 

Warranty Service

For warranty service, please send your Cokin product to the following address:

Kenko Tokina USA
7642 Woodwind Drive
Huntington Beach, CA 92647
ATTN: Repair Dept.

Please include all contact information (how to get in touch with you – phone number, email address, return shipping address), a note explaining the problem, along with a receipt from an authorized US Cokin dealer.

 

 

NON-WARRANTY REPAIRS

Please send your Cokin product to the following address:

Kenko Tokina USA
7642 Woodwind Drive
Huntington Beach, CA 92647
ATTN: Repair Dept.

Please include all contact information (how to get in touch with you – phone number, email address, return shipping address), a note explaining the problem

We will contact you with a repair estimate before any work has begun. If the estimate is more money than you are willing to spend, simply refuse the estimate, and we will return your Cokin product to you at no additional cost.